Thank you for purchasing our theme. We are happy that you are one of our customers and we assure you won't be disappointed. We do our best to produce top notch themes with great functionality, premium designs and human readable code.
CharityIsHope is a responsive and clean HTML template, made by a team of creative professionals here at Themerex. Themerex is a place to buy premium WordPress themes and HTML templates covered by effective and helpful support. Creative, crazy about details and innovative. We are a small and customers oriented company aiming to exceed your expectations!
DON'T FORGET to rate this theme on ThemeForest – it's good to know what others think about our work. You can rate it in the download area of your account:
Before you get started we highly encourage you to get familiar with this documentation file. Spending half an hour reading the manual may save a lot of your time and avoid questions with obvious answers.
Use our built-in Search tool (top right corner in the header of this file) or the search tool in your browser (click CTRL+F - works in most browsers) to quickly find all the keywords which you are looking for:
With ThemeForest regular license you are licensed to use this theme to create one single End Product (the final website customized with your content) for yourself or one client. In short:
What is allowed with single regular license:
What is not allowed:
Please read this user guide carefully, it will help you eliminate most of potential issues with incorrect configuration or using this template.
To be able to request a technical support assistance, you need to have a valid purchase code. To get the code, please navigate to your Themeforest "Download" page and click on the theme download link.
Check this link for more information on this matter: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-.
PLEASE NOTE That as authors of this theme we do provide support only for the theme-related features and of course for the issues related strictly to this theme.
We do not provide support for configuration, installation, maintenance, customization, 3rd party plugins integration or any other compatibility issues that might arise. Nevertheless, there is an exception that is only applied to the plugin(s) we have developed and integrated ourselves.
If you have any questions that are beyond the scope of this help file, feel free to post them on our support message board (forum) at https://themerex.ticksy.com/. We will respond as soon as possible (within 24 – 48 hours, usually faster). We are open from 10am to 7pm (CET), from Monday till Friday.
A lot of the questions that are posted in the forum have been posted many times before, and get the same answers each time. Before submitting a new ticket, please try searching the forum for an answer. The forum has its own inner search and also has been indexed by Google, so if you can not find your answer with a forum search, it is worth typing it into Google too. Please make sure you have looked at the available resources before submitting a support request.
As we have mentioned above the theme's customization/modification is beyond the scope of our support policy. Nevertheless, if you in need of such service you can refer your request to our partners at MockingBird Customization Studio. They provide all kinds of services from template/theme installation to deep coding customizations.
All you need to do is follow this link https://mockingbird.ticksy.com/ and submit a ticket with detailed explanations of what needs to be done.
As for the minor CSS tweaks the best way is to use Firebug (an add-on for Firefox: http://getfirebug.com/), Chrome Developer Tools (available in Google Chrome) or other similar tools.
See these short video tutorials about Firebug:
Here you can find more information about CSS:
This HTML template provides a few different homepage styles. Check the examples below.
The corresponding file
home-4.html (as well as the others .html-related ones) are in the root directory of your template's archive.
This is how the standard widgets sidebar looks like.
<div class="sidebar widget_area scheme_original" role="complementary"> ... </div>
The corresponding file, which is
all-posts.html is in the root directory of your template's archive.
Below is an example of a Standard Post.
<div class="page_content_wrap page_paddings_yes"> ... </div>
The corresponding file, which is
single-post.html is in the root directory of your template's archive.
This is how the social icons look like.
To add a link to your social icon paste the necessary URL into the
<a href> tag. See the example below:
<a href="#" target="_blank" class="social_icons social_facebook"><span class="icon-facebook"></span></a>
Below you can find some of the Typography elements used in this template.
typography.html file for more information.
Below are examples of several shortcodes available for this theme.
Here is the main Contact Form.
File(s) responsible for contact form functionality:
Specify your email address in the
contact-form.php file. Check the screenshot below.
$your_email = 'firstname.lastname@example.org';
This is how the standard map looks like.
File(s) responsible for Google map initialization and functionality:
Specify the address/coordinates in the
root directory.../contacts.html file or any .html related one where the Google map should appear.
<div class="column-inner"> <div id="sc_googlemap_2026011478" class="sc_googlemap" data-zoom="12" data-style="default"> <div id="sc_googlemap_2026011478_1" class="sc_googlemap_marker" data-title="" data-description="6486 Sycamore Lane Fort Lee, NJ 07024" data-address="6486 Sycamore Lane Fort Lee, NJ 07024" data-latlng="" data-point="images/map-marker.png"></div> </div> </div>
Specify the Google API Key in any file you want Google Map to appear. Insert it right after the "key=" attribute. Check the screenshot below for more information.
Several additional plugins were stylized according to the main color scheme of this template. In this section, we describe a few of them.
As for the rest, all the necessary files are in the
root directory.../js/... and
root directory.../css/... folder(s).
PLEASE NOTE! Full-fledged functionality might not be supported/provided for some of the additional plugins (because some of them were just stylized to match the template's color scheme and overall look) as it is just an HTML template.
Below you can check a brief explanations to some of the most popular plugins included into this template.
File(s) responsible for the Revolution Slider functionality:
index.html file for more information.
This is how the Swiper Slider looks like.
File(s) responsible for the Swiper Slider functionality:
shortcodes.html file for more information.
In this section you can find an additional information regarding fonts and clipart (.psd files) used in this theme.
fontsfolder(s) for more information.
.htmlfile. Check this directory for more information
IMPORTANT! Please also be advised that all clipart images included in this theme are the copyrighted to their respective owners and are not available for download with this theme. Clipart images can not be used without express permission from the owner and/or need to be purchased separately.
We are happy that you are one of our customers and we assure you won't be disappointed. If you come up with any questions that are beyond the scope of this help file, feel free to post them on our support message board at https://themerex.ticksy.com/.
We are open from 10am to 7pm (CET), from Monday till Friday.
Our support policy covers getting setup, trouble using any features, and any bug fixes that may arise.
Unfortunately, we do not provide support for installation, any customizations or 3rd party plugins. You also need to have a valid purchase code to request an assistance from our support team.